Forum Discussion

EAncheta's avatar
EAncheta
Community Member
6 years ago

Bug? Feedback Master Slide Show Layer trigger not working?

Hi Guys, I'm using SL3. I've created 2 sets of menu icons using: Slide Master (Blank) layer Feedback Master (Incorrect Feedback) layer Showing layer in Slide Master (Blank) using trigg...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    2 years ago

    Hello Everyone!

    I wanted to share some great news! We are no longer seeing this bug that prevented a feedback master layer from displaying when being triggered from the base layer within a Storyline course.

    Please make sure that you are using the current version of Storyline 360 (3.72.29699.0). This guide walks you through installing, updating, and opening Articulate 360 apps.

    Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.

AlyssaGomez's avatar
AlyssaGomez
Staff
6 years ago

Hi Erwin!

Thanks so much for sharing the details of what you're seeing. I ran into the same problem when I tested your file, and it does appear to be a bug. I appreciate you giving us a head's up about this!

For now, would you be able to put the orange menu icon directly on the Feedback Master rather than on a Feedback Master layer? 

  • StefanKhler's avatar
    StefanKhler
    Community Member
    4 years ago

    Does the bug still exist in the current SL 360 version? Because I have the same problem.

    • VinceScoma's avatar
      VinceScoma
      Community Member
      4 years ago

      Hi Stefan,

      Thank you for reaching out! 

      I am sorry that you are running into this snag. We do have an active bug report and our team is investigating this issue further. We will be sure to reach back out with any updates we can share! 

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