Forum Discussion
Audio not working for HTML5 output in Chrome using Storyline 360
Hi all,
Very recently switched over to Storyline 360 and I am having issues with audio playback in Chrome. For some slides, audio does not play and I need to move the seekbar back to the start of the slide to get it to work.
Publishing the exact same project using Storyline 3 causes no issues and audio plays perfectly.
Anyone else experiencing this issue?
Cheers, Lloyd
I am encountering this problem currently. Four modules created the same, all play fine online (web export) outside a LMS except for those using Chrome. Audio does not start and the play button does not appear. We are using updated, current Storyline 360. Any suggestions would be helpful and greatly appreciated!!
Hello Wendy, and welcome to E-Learning Heroes! ⭐️
Great call on opening a case with our support team, and I see my teammate Gerald reached out to help. Feel free to reply to Gerald in your case if you have any other questions!
