Forum Discussion
LloydWilson
7 years agoCommunity Member
Audio not working for HTML5 output in Chrome using Storyline 360
Hi all,
Very recently switched over to Storyline 360 and I am having issues with audio playback in Chrome. For some slides, audio does not play and I need to move the seekbar back to the start of ...
TimNeill
6 years agoCommunity Member
Hi Leslie,
Many thanks for your quick response.
We are running Storyline 3: Update 6: 3.6.18134.0.
Your document does explain why audio is sometimes not playing on the first screen. A browser 'Play' button appears when running under Firefox or Google Chrome.
No 'Play' button appears under Safarai or IE and for both these browser and 'first screen' audio starts playing automarically.
I haven't yet experienced Chrome 'learning' not to display a 'Play' button after repeat visits. This does all look promising but we need to do some more testing. We are also trying to assess why SL3 courses are running less responsively than their exact SL2 versions.
Regards,
Tim