Forum Discussion
LloydWilson
7 years agoCommunity Member
Audio not working for HTML5 output in Chrome using Storyline 360
Hi all,
Very recently switched over to Storyline 360 and I am having issues with audio playback in Chrome. For some slides, audio does not play and I need to move the seekbar back to the start of ...
AshleyT-Pollard
7 years agoStaff
Hi Megan,
It'll depend on the version of Chrome your learners are viewing the course in, and if they're viewing the HTML5 output or Flash...but I'd say to be safe, you'd want to publish your courses with the latest update to take advantage of that and ensure your learners have audio.
You can read a bit more about the changes Chrome has implemented (including the rollback of some of the audio changes) in our article here and you'll also find links to update your courses created in Storyline 2, Storyline 3 and Storyline 360 by installing the latest version of each and republishing.
Let me know if you need anything else!