Forum Discussion
Audio not working for HTML5 output in Chrome using Storyline 360
Hi, I am using Storyline3, published as HTML5 only. The audio on the first slide will not play automatically, only happens in Chrome whether I launch the story.html5 or story.html file. There is only one media file on the first slide--a wav. I've never encountered this. Any ideas?
Hi Jill. Open Google chrome and click on the menu icon (thee dots on the upper right). Then go to Help, and "About Google Chrome." Are you using version 66? If so, then the problem is this:
Since it does not appear that they have a fix for SL3 just yet, I might recommend making your first slide into a "start" slide, so the user has to click through it before reaching any slides with audio.
- RobertReynol1987 years agoCommunity Member
Thanks for that link, Kenneth. I'd started searching for answers, as we just noticed the same problem today. We're still primarily developing on SL2, but will be making the leap to Articulate 360 very soon.