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MOHDASIM-5088f8's avatar
MOHDASIM-5088f8
Community Member
2 years ago

Articulate replay and Articulate Presenter not Working - ERROR 101

Despite too many tries tools like articulate replay and presenter not working properly.

Here is the brief:

Articulate Replay: Whenever I record the screen, it only shows the screen but the muse pointer points to the wrong tabs in the excel file. If I reduce the screen resolution to less than 100 percent, It works, but the tabs are very small.

Articulate Presenter: In my office, I have only one drive that can I access, so when I use this tool, it suggests saving the PowerPoint to the local drive, but it does not publish the presentation into the scorm package, and every time my laptop hangs. I tried to change the Visual Basic Addons through the PowerPoint options but still I am struggling to use it.

Replay 360
  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi Asim,

    I'm sorry to hear that you're experiencing an issue with Replay and Presenter. I see that you’ve reached out to our Support Engineers and are working with my teammate, Ian. You’re in great hands! We’ll continue the conversation in your support case.

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