Forum Discussion
Articulate Rise - System Unavailable??
Hello, no communciiation to my e-mail address regarding system unavailability??
PLEASE PUT A CUSTOMER WIDE COMMUNICATION OUT, SURELY THATS THE MINIMUM YOU COULD DO?
- PaulaParsons-2eCommunity Member
Agree with you. I have a deadline to meet today
- KarlMullerCommunity Member
FYI, the Rise forums are here https://community.articulate.com/forums/rise-360
I also recommend that you SUBSCRIBE TO UPDATES on this page https://www.articulatestatus.com/, which will send you an email when outages have occurred and resolved.
Hi Mark & Paula, I'm sorry that the issue yesterday affected you. Our team has implemented a fix but will keep monitoring the situation. If you're still experiencing an issue, please let us know by submitting a support case. Karl's suggestion of subscribing to status updates is a great way to stay on top of future issues.