Articulate 360 License Transfer

Will the files save between transfer of licenses between users? (one employee is leave and want to assign to someone else but need the files)

What if I am the Admin and I temporarily assigned the seat to myself?  How do I assign the content to a new employee?  When I try to enter the email of the new employee, I receive a message that says no results found.

Thanks so much!

I have a contractor working with us that needs to use all the apps on Articulate. Can I assign him my seat? and then when he finished reassign the seat back to me? Would all the content still be there? Thanks

Hi Catherine,

You can assign your seat to the contractor. Here are some details on this process:

Articulate 360 Teams: Managing Users, Groups, and Admins

Please note, content is tied to each individual Articulate ID. You will need to decide what happens to the content when you remove a user from your team. 

For example:

• Remove Catherine from the team, do nothing with content (this keeps it with your Articulate ID).
• Add the contractor to the newly available seat on the team.
• All work done by the contractor will be under their Articulate ID.
• Remove contractor from the team when work/contract is completed, transfer the content to Catherine.
  • Note: You will not be a member of the team, so you will have to follow the instructions here:
    How do you transfer content to a new user when you don't have an open seat to give them?
• All content pre-contractor and now from the contractor will be in Catherine's account.

Hi. If I remove my team member A and assign the license to team member B without transferring the contents to others, are there the contents still in the team member A account? and if team member A still have access to the contents?

Also, if I re-assign the license back to the team member A, can team member A make any changes on the previous contents and use the tool normally?  

Hi Leslie. Thank you for your response. It is very helpful. If the user rejoin after 6 months, what will happen with Rise 360 courses and Review 360 projects?

Hi all, 

We have brought Articulate team license for 1 seat, but the problem is mail ID on invoice is deactived 2 month back, how to transfer this license to other ID?