Forum Discussion
Articulate 360 License Transfer
I need to reassign some Articulate 360 licenses that were either incorrectly assigned or assigned to a now-departed team member. Anyone know how I can do that from the "Manage Team" page as an Admi...
Hello Sabongkoch, and welcome to E-Learning Heroes. 😊
Thank you for reaching out with a specific scenario you are concerned about.
- If I remove my team member A and assign the license to team member B without transferring the contents to others:
- Are there the contents still in the team member A account?
Yes. If the content is not transferred, it will still be with the original Articulate ID. - Does team member A still have access to the contents?
No. They will need a seat on the team to access the projects.
- Are there the contents still in the team member A account?
- If I re-assign the license back to team member A:
- Can team member A make any changes to the previous contents and use the tool normally?
Yes. Once they have a seat on the team, they will be able to continue working on projects.
- Can team member A make any changes to the previous contents and use the tool normally?
The user’s Rise 360 courses and Review 360 projects remain on our servers for at least six months. During that time, shareable links for the projects continue to work, so your team can still view them. However, no one will be able to edit or manage them.
If the user rejoins your team, joins another team, or buys an individual subscription with the same email address within six months, they’ll have full control of their Rise 360 courses and Review 360 projects again.
Articulate 360 Teams: Managing Content When Users Leave Your Team
