Forum Discussion
I also experience this in Rise. I will be typing away and all of a sudden some text will be deleted and the cursor moves to the front of the paragraph. This is a common occurrence and causes quite a lot of frustration. I have it happen in Chrome and in Edge.
Hi Sharon, sorry this is happening to you. Can you try to access Rise in Incognito or InPrivate window? Pressing Ctrl + Shift + n for Windows, or Press ⌘ + Shift + n for Mac switches you to Incognito mode and disables all browser plugins. Sometimes plugins cause odd behavior, do you still get the same issue when in Incognito?
- SharonGregerson3 years agoCommunity Member
Yes, still having the same issue using incognito. I am in a Citrix environment. When outside of Citrix this issue isn't there. Is there a known issue using Citrix and the Rise website?