Forum Discussion
All courses are failing to Publish
Is there a platform problem? Every course is failing to publish to LMS, Web or Review. These are all existing courses that I've updated. I've even tried creating a brand new course and that's fai...
Every time I try to publish a Rise course to a SCORM file (any type of SCORM file) I get the error message
Something went wrong
There was an error publishing your course. Please try again
Hi HeidiWoodruff,
Thanks for reaching out! I'm sorry to hear that you've run into this error message! I was unable to replicate this behavior on my end.
I have a few questions to help better understand your setup:
- When did you first experience this behavior? Were there any changes to your network or any security settings since your last successful publish?
- What browser are you currently using? I'm curious if you experience the same behavior on a different browser.
If you're still unable to publish, we'd be happy to take a closer look at your setup within a support case.
Looking forward to hearing from you!
I'm using Chrome browser. Nothing else has changed with my network or settings.
Hi HeidiWoodruff!
Glad to see Luciana has been helping you!
I noticed you've also opened a support case, that my colleague Lejan just received. You're in excellent hands troubleshooting with him! We can continue the conversation there to keep all information in one place.
Hi Luciana, I'm getting the same error. Not publishing at all. Then I thought it might be just this course. So I published a different course which published fine.
My question is are there any elements (in my content perhaps) in Storyline360 that prevent it from publishing to Review?Hi SheetalMcGre069!
Sorry to hear you've also encountered issues when publishing to Review 360!
Are you able to manually upload the course to Review 360?
If this behavior is unique to a specific course, there's a possibility that the file may have encountered some form of data corruption. Do you mind sharing a copy of the .story file so we can have a closer look? Feel free to upload that here in the discussion or privately through a support case.
Looking forward to hearing from you!
