Forum Discussion
CarlosRubins920
4 years agoCommunity Member
"AccessDenied" error in Review
Hi, I have a Storyline course that's been up in Review for a couple of months, and when I go to look at it, I get the following error message in the course frame:
AccessDeniedAccess DeniedPPBDEJTJFCCP2Y1WMH5GrSRzEo6tq76LrFFUVDZ+MIST0wSsQ7PvDTZvezRmqqm9JG7R0CUSN36FK5uu9Qika34DMe4=
I can look at previous versions, and the Feedback on the current version, but the course won't come up.
How do I get the course back? Republish from Storyline?
Hello Carlos,
I'm sorry to hear you're unable to access your course. We had an outage that partially affected courses published to Review 360:
Republishing should do the trick here, but if you're still running into issues, connect with our support engineers, and they can take a closer look.