Forum Discussion

poojasharma-af7's avatar
poojasharma-af7
Community Member
2 months ago

A german course is not getting publish in LMS

Hi team,

I have one english stroyline 360 course which i can publish in LMS but when I import german translation in it, it gives me error. PFA error message and error report.

Please check what will be the issue.

  • Hello poojasharma-af7 ,

    Happy to help!
    Your translation file might be introducing some invalid characters into your course that's causing the publishing process to fail. I'm happy to test this for you to confirm. Would you be willing to share a copy of your project file and the German translation file here or in private by opening a support case so we can investigate the behavior? We'll delete it when we're done!

    • poojasharma-af7's avatar
      poojasharma-af7
      Community Member

      Sorry Jose, i cannot share files as it's one of my client's project. But thanks for your help. I have checked one italic font was not supporting german characters, so i replace it with other font and issue got resolved. :) 

      • LucianaPiazza's avatar
        LucianaPiazza
        Staff

        Thank you for sharing an update with us, poojasharma-af7! Glad that replacing the font resolved the issue.

        Feel free to reach out in the community in the future with any questions or discoveries. 

        Have a great afternoon!