Articulate Presenter Error Report
Hello, I'm using the current version of Presenter 360 and PowerPoint 365. When I try to Publish, Preview or change the Player, I get the dreaded "Articulate Presenter Error Report" screen. I only get this with one particular presentation and can't figure out what's going on. Any ideas on what to troubleshoot here? Thanks!, DavePowerpoint laser pointer not showing
Hi, my SME recorded his PowerPoint lecture using both audio narration and laser pointer. After adding in the quiz section using Quizmaker, I published the lecture with LMS but both my SME's audio narration and laser pointer didn't load in the slide shows.. Can someone help me please? I've attached an example.. In slide 1, my voice and laser pointeraren't loaded at all compared to what's originally there in the .pptx file.Hi Studio, Presenter 360 Users: Button activation location issue
We are getting complaints from both users on our LMS (Moodle) and those using Absorb LMS that our buttons show up visually, however the clickable area is either down 1/2 inch and right or left as evidenced by student provided screen shots. Some buttons do nothing at all even though the action is identified in the player. Additionally, they are unable to get the "Submit All" button to produce action even thought it changes color when moused over. Most users have difficulty finding the actual button location and this ceases training. Has anyone experienced this issue and if so, was there a resolution? Be safe, jayGraded Likert Scale Type Quiz
I'm a newbie to Storyline! I'm hoping to create an activity where students are to click on specific checkboxes to get the correct answer. The format looks similar to a Likert Scale, but I can't seem to figure out how to have multiple checks selected in both rows and the columns. I've attached the "answer key" picture to get a better understanding of the assignment I'm trying to create. I've formatted it all I just don't know what triggers to useA niche(?) problem with Presenter
Hello - i'm at a loss with my ongoing, sporadic issue and need some help. - The situation.. I recieve a PowerPoint file from another team, I then sort out the formatting, change any settings such as language, add a quizmaker file, then I publish it to a scorm via the Articulate add-on. (SCORM 2004, version 1.2 for those interested), then it's uploaded to our LMS. We have to do this because we need to track that people are reading the content, so not doing this is non-negotiable, and it took too long on storyline as we had to move everything across manually. - The problem Sometimes, during the publishing process, something will go wrong. The formatting will drop out, words will disappear, sometimes the language will change.. there's no telling what presentation will do this, and I never know why. I sometimes have to re-publish four or five times before it's correct (and it takes atleast 20 minutes each time). Today is a good example. My colleague (who has previously not had issues) went to publish a presentation in Japanese, and the final output removed 80%+ of the Japanese characters. I tried it on one of my two laptops and also experienced the problem, yet on my other laptop it was absolutely fine. - What i've tried & my question I've uninstalled and reinstalled Articulate numerous times, I got a faster laptop, more memory.. I've contacted Articulate who ask me to publish from my local drive (which I already do), and that's where their support ends - i've had my companies IT team almost try to rip apart and analyse the 'malfunctioning' presentations and they can't find anything - so now i'm asking you! Do you have any idea what the problem could be? Do the presentations need to be built in a very specific way for Articulate to like them every time, is the Articulate add-on just unreliable and I need to look at another programme? Is there something support, or my IT team is missing? When this issue occurs it wastes so much time and is incredibly frustrating so i'd appreciate any advice. Sadly I can't share any of the files due to the nature of the business.Highlighted text disappears on preview
Greetings: I hope you can help us with the following: Highlighted text shows fine while editing a slide, but disappears on the preview (and the final file). Sharing screenshots. It's a system running Windows 10 Pro 20h2, Microsoft Office 365 and Articulate 360. All system drivers, mentioned programs and the O.S. are fully updated. I couldn't find any similar problems listed so I decided to create a new discussion. Any help would be greatly appreciated. I apologize in advance for my grammar. English is my second language.
