Screen recording with mouse pointer in the wrong place
Hey all, I was creating a quick tutorial today and after publishing I noticed my mouse pointer wasn't in the right spot at all when viewing the video. Is this a known issue and is there a fix? https://360.articulate.com/review/content/96f57ac5-a468-43e7-a42d-aca612122831/review24Views0likes63CommentsHi Studio, Presenter 360 Users: Button activation location issue
We are getting complaints from both users on our LMS (Moodle) and those using Absorb LMS that our buttons show up visually, however the clickable area is either down 1/2 inch and right or left as evidenced by student provided screen shots. Some buttons do nothing at all even though the action is identified in the player. Additionally, they are unable to get the "Submit All" button to produce action even thought it changes color when moused over. Most users have difficulty finding the actual button location and this ceases training. Has anyone experienced this issue and if so, was there a resolution? Be safe, jay3Views0likes0CommentsRebrand
A client has an elearning that looks to be created in Articulate Studio. The client is rebranding and there are no source files for the course. I can view the course within the LMS and grab screenshots to recreate with new branding but am wondering if I can extract anything from the LMS i.e. images or audio to download and reuse to save time?20Views0likes2CommentsBlurred Image in Engage interaction when published
Hi, I have a certain problem when Engage interaction are published. Sometimes the image that was inside came blurred. When some other don't. Is there a particular reason ? all my parameters are set to the maxium quality. Or it's seem that sometimes some people see it blurred and some other don't.5Views0likes5CommentsReach360 Automatic Reporting & Email Notification
Good Morning! We would like to request the following development settings. 1. Automatic reporting. I.E. System sends out an email at designated times with Courses Report (export) vs. manual search. 2. Notification when a user completes a course. 3. The ability to pull copies of course certificates for learners. 4. Daily or weekly (option) email outlining learners who are still pending.14Views0likes2CommentsAdjusting video speed in replay 360? Exporting videos out?
Is there a way to speed up a screen record you made in replay 360? I just recorded over an hour of product build and just now realized I can't seem to speed up the video OR export it out of the program into another program that will allow me to speed up the video. Any solutions would be appreciated4Views0likes5CommentsPixelated Video in Replay
When I open a video in replay, the image is distorted and pixelated. Thankfully when I published the video as an MP4, it's fine. But I can't see anything when looking in Replay. I have uninstalled and reinstalled Replay and that seems to have worked in the short term (about 2 weeks ago). But opening Replay today is showing the same issue. I don't want to have to keep uninstalling and reinstalling Replay. I have attached an image for reference.11Views0likes35CommentsImport Engage in Storyline
I have not used Engage in years and thought I would play around with it. I went to import to Storyline but there isn't an option for Engage. I see PowerPoint, Quizmaker, Storyline, and Questions. No Engage. Is Engage still a thing? I was thinking of using it as something different for a quick micro course. But I am not sure how to get it to learners.2Views0likes1Comment