How Content Owners Manage Review 360 Items

Calling all e-learning developers! Speed up your content reviews with Review 360. Simply publish your content to Review 360 and invite stakeholders to offer feedback in a web app they can access anywhere, anytime. Collaborate with stakeholders in threaded discussions, mark comments resolved, and track version history. Here’s how.

• Get Started
• Invite Stakeholders to Review Content
• Search Items
• Filter Items
• Manage Items

○ Export Videos as LMS Packages

○ Download Videos

• Organize Items in Folders
• Move Items and Folders in Bulk
• Add, Edit, Delete, and Resolve Comments for an Item
• Disable and Re-Enable Comments for an Item
• Export Comments from an Item to CSV and PDF Files
• View Previous Versions of Your Content
• Hide and Unhide Versions of Your Content
• Make an Earlier Version of Your Content the Current Version

• Change Your Email Notifications

Get Started

Use one of these web browsers to sign in to Articulate 360, then click the Review 360 link on the top of the page. You’ll see a dashboard, like the one below, where you’ll manage your e-learning content and stakeholder feedback. A card appears on your dashboard for each item you publish to Review 360. Each card displays a title, the most recent publish date, an icon indicating what type of item it is, and a hover menu with several options for managing the item (details below).

Before you can invite stakeholders to review your content, you need to upload or publish them to Review 360. Here's how:

How to Upload Videos to Review 360

To upload video files to Review 360, go to your Review 360 dashboard and click the "upload a file" link at the top of the page.

How to Manually Upload Storyline 360 Courses to Review 360

Visit this user guide for how to manually upload Storyline 360 courses to Review 360.

How to Quickly Publish Content Directly to Review 360

Check out these user guides for instructions on publishing items to Review 360 from:

• Storyline 360
• Rise 360
• Presenter 360
• Quizmaker 360
• Engage 360
• Replay 360
• Peek 360 for Windows
• Peek 360 for Mac

Note that these Storyline and Studio features won’t work in Review 360:

• Triggers and player tabs that exit the course won't work in Review 360. However, they'll work in browsers that allow tabs to close programmatically when your published output is hosted on a web server or LMS.
• Landscape-only and portrait-only restrictions in Storyline 360, Presenter 360, Quizmaker 360, and Engage 360 content won’t work. Content always rotates with the Review 360 interface so stakeholders have a consistent experience when adding feedback.
• When you switch from the review tab to the feedback tab and back again, the content you’re viewing picks up where you left off. However, the resume feature in Storyline 360, Presenter 360, Quizmaker 360, and Engage 360 content won’t work. This means when you close the content in Review 360 and then return to it later, it will start over from the beginning.

Invite Stakeholders to Review Content

After publishing an item to Review 360, invite stakeholders to review it and post their feedback. You can share a public link to the Review 360 item or create a review request. 

• Share Content with a Public Link
• Create a Review Request (Beta)

Share Content with a Public Link

To share your content and provide a way to collect feedback, send stakeholders a direct link to your Review 360 item.

1. From your dashboard, hover over an item, click the More (•••) icon that appears, and choose Get public link or tick the checkbox in the upper-left corner card, and select the chain link icon from the action toolbar on top. You can also open an item, click the More (•••) icon in the upper right corner of the screen, and choose Share. You’ll see this dialog box.
   
   
2. If your reviewers don’t have Articulate accounts, mark the box to Allow users without Articulate IDs to comment. Reviewers will be prompted to enter their email addresses so you can identify their comments and they can receive discussion notifications.
   
   Stakeholders don’t need to sign in to Review 360 to review content, but we recommend signing in with an Articulate ID for the best experience. For example, reviewers who sign in can see badges for unread comments and change their email notification settings. If you’d like to encourage your reviewers to sign in, ask them to create a free account here.
3. If you want to password-protect your content for additional security, mark the Set a password box and enter a password in the field that appears. Turn off the password at any time simply by unchecking the box. (Only the content owner can add and remove passwords.)
4. Copy the shareable link from the dialog box and send it to your reviewers. Be sure to give them the password if you added one. And if your reviewers have never used Review 360 before, feel free to share this user guide or this downloadable PDF on reviewing content in Review 360.

Create a Review Request (Beta)

To set a due date and keep track of your stakeholders' progress, add them as reviewers. Learn more about the request review feature.

Search Items

Having trouble finding a specific review item? Use the search field in the upper right corner of your dashboard to quickly find items by title or date—for example, onboarding or November 2. The search results dynamically update as you type.

Perform a search from any folder on your dashboard. Review 360 always searches all your content in all your folders (except deleted items).

Filter Items

Use the product filters in the upper right corner of the screen to easily find what you’re looking for. Filter your items for Storyline 360, Rise 360, Studio 360, or video content, as shown below. Video content includes Peek 360 videos, Replay 360 videos, and video files that you’ve uploaded to your account.

Filter your entire Review 360 dashboard, the contents of a specific folder, or your search results. When you select a product filter, it remains active as you switch folders and enter new search terms. To remove a filter, select All Formats from the list of product filters.

Manage Items 

There's a lot you can do right from your Review 360 dashboard. Hover over an item and click the More (•••) icon that appears to show a drop-down list of actions available. Or tick the checkbox in the upper-left corner to show the action toolbar on top (note that this also disables the More (•••) icon). Depending on the type of content, you'll see the following choices:

Export to LMS (Toolbar: Right arrow icon)	Host videos in your LMS to track learners’ progress. Once selected, follow these steps to export your video content as LMS packages from Review 360: When the export settings appear, choose one of these LMS standards: AICC, SCORM 1.2, SCORM 2004, or Tin Can API (xAPI). Enter the percentage of the video that learners must watch for it to be marked complete in your LMS. The default is 80%, but you can choose any percentage between 1 and 100. Click Export to finish the process. You can also export videos by opening the video content, then clicking the More (•••) icon in the upper right corner of the screen and choosing Export to LMS. To publish Rise 360, Storyline 360, and Studio 360 content for LMS distribution, see these user guides: Storyline 360 Rise 360 Presenter 360 Quizmaker 360 Engage 360
Rename (Toolbar: Pencil icon)	Give your content a new name and click Save.
Upload new version (Toolbar: Up arrow icon)	Upload a new version of your manually-uploaded video content or Storyline 360 project published for manual upload. Select the video or zipped file of your published output then click Open.
Duplicate (Toolbar: Papers icon)	Duplicate an item when you need to share it with a different group of stakeholders or just need to start fresh. Give the copy a name and click Duplicate. The new item won’t have any comments or version history from the original.
Move to (Toolbar: Folder with arrow icon)	Move your item to an existing or new folder. Select an existing folder from the list or click the Create new folder icon and give it a name, then click Move.
Download	Download MP4 files of your video content. You can also access this option by opening the video content, then clicking the More (•••) icon in the upper right corner of the screen and choosing Download. You can’t download Storyline 360, Rise 360, or Studio 360 content from Review 360.
Delete (Toolbar: Trash bin icon)	Delete items when you’re done with them, but don’t worry! You can always restore them if the need arises. They remain in your Deleted Items folder until you permanently delete or restore them. Click the Delete button in the window prompt to confirm that you want to move the Review 360 item to the Deleted Items container.

When a folder is in the Deleted Items container, you'll see the following choices:

Remove from trash (Toolbar: Up left arrow icon)	If the item was in a folder when you deleted it, it's restored to that same folder (unless the folder itself has also been deleted). Version history and feedback remain intact, so the content looks exactly like it did when it was deleted. You can’t open or view content while it’s in the Deleted Items folder. You’ll need to restore it before you can open it.
Delete forever (Toolbar: Trash bin icon)	Permanently delete an item by choosing Delete forever.

To permanently remove all your deleted items at once, hover over the Deleted Items container in the sidebar and click Empty.

Organize Items in Folders

Use folders to organize your Review 360 items and quickly find what you need. Your folders are listed in the sidebar and automatically alphabetized. There are two permanent folders or containers. The Personal container at the top is the default view when you open Review 360.  It's also where your items are stored when you first publish to Review 360 directly from authoring apps. Then there’s the Deleted Items container at the bottom of your folder list in the sidebar.

Create Folders

There are three ways to create a new folder on your Review 360 dashboard:

• Navigate to where you'd like to create the folder, click New Folder in the sidebar, give your folder a name, and click Save.
• Hover over a folder in the sidebar, click the More (•••) icon that appears, and choose New folder.
• Hover over an item, click the More (•••) icon that appears, and choose Move to. When the folder dialog appears, click the Create new folder icon in the lower right corner, give your folder a name, and click Move.

Manage Folders

Hover your mouse over a folder from the sidebar or the folder breadcrumb on top and click the More (•••) icon that appears. Or tick the checkbox in the upper-left corner to show the action toolbar on top (note that this also disables the More (•••) icon). Then select from the following actions:

Rename (Toolbar: Pencil icon)	Enter a new name for the folder and click Save to rename it.
Move folder (Toolbar: Folder with arrow icon)	Move your folder to an existing or new folder. Select a folder from the list, or click the Create new folder icon, give your new folder a name, then click Move to move the folder to this location.
Delete (Toolbar: Trash bin icon)	Delete unneeded folders to make space for new ones. Click the Delete button when prompted to confirm that you want to move the folder and all its items to the Deleted Items container. They remain in your Deleted Items container until you permanently delete or restore them.

When a folder is in the Deleted Items container, you can do either of the following:

Remove from trash (Toolbar: Up left arrow icon)	Restore a folder and all its items to their original location. Click the View option that appears on the lower-left corner of your screen to jump to this location.
Delete forever (Toolbar: Trash bin icon)	Click the Delete forever button when prompted to permanently delete the folder and all its items. You can't undo this action.

Move Items and Folders in Bulk

Move multiple items and folders at the same time with ease. Hover your mouse over each one and tick the checkboxes in the upper-left corner. Then click the Move icon on the dynamic action toolbar, choose the new folder location, and click Move. An Undo option appears on the lower-left corner of your screen for a few seconds in case you change your mind. 

Tip: Need to delete several items and folders? Move them to a new folder and then delete the folder.

Add, Edit, Delete, and Resolve Comments for an Item

To learn all about working with comments, see our user guide on reviewing content in Review 360. It’s also a great resource to share with your stakeholders.

Disable and Re-Enable Comments for an Item

There are times when it’s helpful to turn off comments for an item. For example, you might not want reviewers to continue posting comments after it's finished and approved. Just open the item from your dashboard, click the More (•••) icon in the upper right corner of the screen, and choose Disable Comments. Here’s what happens when comments are disabled:

• The sidebar disappears from the review tab, and the feedback tab disappears altogether.
• If the item already had comments, you won’t be able to read them unless you export them to a report.
• If you enable comments again later, all pre-existing comments will reappear. (Re-enable comments by clicking the More (•••) icon in the upper right corner and choosing Enable Comments.)

Export Comments from an Item to CSV and PDF Files

Export comments from an item for analysis, backup, or regulatory requirements. Here’s how.

1. Click an item on your dashboard to open it.
2. Click the More (•••) icon in the upper right corner of the screen and choose Export Comments.
3. Use the Comment Order drop-down list to choose how you want to organize comments in your report.
4. Choose either CSV or PDF from the Export Format drop-down list.
5. Click Export and choose where you want to save your report.

All comments for all versions of the item get exported to a single report. However, to include resolved comments in the PDF export, set the review item to Show Resolved Comments first via the More (•••) icon in the upper right corner before exporting.

View Previous Versions of Your Content

Create new versions of Review 360 items to keep track of revision history. To create a new version, simply republish your content or manually upload it.

To see an older version of your content, open it in Review 360, click the Version drop-down list in the upper left corner of the screen, and select a version number.

Comments roll forward with each new version, so you’ll see comments for the version you selected and all versions before it. To see the latest comments, switch to the current version of the content.

You can’t add, edit, delete, resolve, or reopen comments in previous versions of an item. Switch to the current version to perform these tasks.

Hide and Unhide Versions of Your Content

Sometimes you need to control which versions of a Review 360 item stakeholders see. It’s easy to show only select versions of items while hiding other versions. Here’s how.

1. Click an item on your dashboard to open it.
2. Click the Version drop-down list at the top of the screen and hover over the version you want to hide. (The current version of an item can’t be hidden.)
3. Click the eye icon to hide that version. 

Stakeholders don't see hidden versions or their comments. As the content owner, you have access to hidden versions and can unhide them by clicking the eye icon again.

Make an Earlier Version of Your Content the Current Version

Sometimes you need to revert the current version of a content to an earlier one. The Restore this version option makes the version you've selected the current version and permanently deletes newer versions and their comments. There isn’t a way to recover those versions and comments, so if you prefer not to permanently delete newer versions, try hiding them instead.

1. Click an item on your dashboard to open it.
2. Click the Version drop-down list at the top of the screen and select the version number you want to make current.
3. Click Restore this version at the top of the screen.
4. At the confirmation prompt, click Confirm.
   

Change Your Email Notifications

As the content owner, you’ll receive instant email notifications for all comments on all your Review 360 items. The good news is you can change your notification settings, including how often you receive emails.

How to Limit or Mute Notifications for an Item

By default, you’ll receive email notifications for all comments on an item, but you can limit or even mute comments. Here’s how.

1. Click an item on your dashboard to open it.
2. Click the More (•••) icon in the upper right corner of the screen and choose Project Notifications.
3. Choose one of these options:
   • Your Activity triggers email notifications only when someone replies to your comments or @mentions you.
   • All Activity triggers email notifications for all comments and replies on this item. This is the default setting for content owners.
   • Mute Project never sends email notifications.
4. Click outside the notification settings menu to close it.

How to Change the Frequency of Email Notifications

By default, you’ll receive email notifications instantly, but you can reduce the frequency to hourly or daily.

1. Click your profile icon in the upper right corner of the screen and choose Notification Settings.
2. Choose how often you want to receive email notifications: Instantly, Hourly, or Daily.
3. Click outside the notification settings menu to close it.

Email frequency is a global setting that applies to all your Review 360 items (except items you've muted).