Forum Discussion

Will_Findlay's avatar
Will_Findlay
Community Member
24 days ago

Ability to hide AI Assitant section of Storyline Toolbar

Now that my trial is up, the AI Assistant section of the toolbar is taking up space on the toolbar. Can we have an option to turn this off? Without having this feature, this is just visual clutter.

  • Hi Will_Findlay,

    Thanks for reaching out!

    The account owner can email sales@articulate.com at any time to request that Articulate AI be disabled for their subscription or free trial.

    Please note requesting to disable the AI services is different than disabling AI on the Articulate dashboard.  When you disable Articulate AI on the Articulate 360 dashboard, AI Assistant tools still display in Rise 360 and Storyline 360 but aren’t functional. When Articulate AI services are disabled via a request, Articulate AI features and functionality are removed from Rise 360 and Storyline 360.

    If you have any questions, please let me know here or privately in a support case. We'll be happy to help!

    • BillVernola's avatar
      BillVernola
      Community Member

      Hi!

      I'm not understanding your response. If your trial ran out on the AI features and you don't plan on upgrading to those features, you can't remove the buttons cluttering up your screen. Am I understanding this correctly?

  • Enter a support request, state that you will not be using the AI features and you would like them completely removed from the toolbar because they are interfering with your workflow. They may come back with some statement on how to disable them from your dashboard, but just reiterate your request.