Forum Discussion
Signed into the dashboard, but the desktop app won't connect
Anyone else experience this issue:
I'm signed into the dashboard, but the desktop app won't connect. So I can't open Storyline. I've tried restarting my computer, refreshing my browser, clearing cache, cookies, 360cleanup, etc... and no luck.
Anyone with any suggestions on how to fix this would be appreciated!
It launches chrome (chrome Version 131.0.6778.86 (Official Build) (64-bit)), with this URL: https://id.articulate.com/oauth2/default/v1/authorize?response_type=code&nonce=0d694b8d29d6c3a913428b42cfcfb74a&state=ceac8a52464d723c07cfca1702d80609&code_challenge=AjwtVxM_rmjm69wVrmunrzncRTBwiY5Jmv5Mn5GtPuk&code_challenge_method=S256&client_id=0oaajzcsjphvmDtIW356&scope=openid
with this error: {"name":"AxiosError"}
And it opens several other tabs (http://offline_access/; email; profile...). with no success
