Forum Discussion

MayaYifat's avatar
MayaYifat
Community Member
7 years ago

Screenshots are blurry after publish

Hi,

We are using Presenter 360. Our presentation  has a lot of screenshots as images.

We've had issues with blurry images in the past (see my old post here), the publish settings we use are as described in the above linked post.

I also reviewed this article on images sizes, but nothing helps, the published images look blurry.

I did lot of testing and the result is the same even when I don't resize the original image.

What are we doing wrong? There has to be a way to have our sequence of screenshots look good when published. Appreciate any ideas you guys may have!

Thanks

Maya

  • I too, am running into this issue. The screen shots look great on the slides in presenter, but once published to review 360 or for LMS, they are blurry. 

    • BeccaLevan's avatar
      BeccaLevan
      Community Member

      Thanks for reaching out, Marlena!

      Sorry to hear you also see blurry screenshots after publishing to Review 360.

      It would be helpful to see a sample screenshot to help troubleshoot and get to the bottom of this. Feel free to use this upload link to share it privately with one of our support engineers, and we'll reach out shortly with a next step!