Forum Discussion
Screenshot quality drops after publishing
Hello,
I came across an issue where screenshot quality gets decreased after publishing a SCORM (compared to original quality in PPTX). I've played with quality settings (maximizing the quality) and the presenter's resizing, but that brought no results at all. Even if I insert a picture into PPTX in original size (w/o resizing), still the quality drops after publishing.
I've played as a test with Storyline's modern player - no issues at all with the same PPTX. The issue's got to be with Presenter and its classic player.
Has anyone managed to find a solution for this yet?
Hi V B,
Thanks for reaching out!
I'm sorry to hear that you're experiencing this issue. I see that you’ve connected with my teammate, Jan. You’re in great hands! We’ll continue the conversation in your support case.
Hi,
I'm waiting for a solution too.
It's the image the problem... It's the programmation of the publishing process. I hope the correct it and make an update for Articulate Presenter.
If with publish with "lock player at optimal size" the quality of images are great. But we often (...near always) don't want to "lock" the size of the presentation. We want that the user can "scale player to fill browser window". And when we select that... The images quality is way too poor !!!!! And the player is ugly with big buttons (like if that create the player at low resolution and zoom in it).
That really need an update !!!
Hi Jerome,
I'm sorry you are having an issue with blurry images! I see you've opened a support case and are working with Robert and have been talking to Joe in another post as well. If you have any questions about the case, please respond within the case via email.
Thanks for reaching out!
Thanks!
Jerome
