Forum Discussion

LearningDeve419's avatar
LearningDeve419
Community Member
3 days ago

Is the website down?

Is the website down? I have been working on Rise all day and it has just kicked me out. When I try to log in, I am just getting the loading circle with nothing else happening.

accessibility
  • RonPrice's avatar
    RonPrice
    Partner
    3 days ago

    Yes - the whole site is down -https://www.articulatestatus.com/

  • EricSantos's avatar
    EricSantos
    Staff
    3 days ago

    Hello LearningDeve419,

    We are investigating an issue impacting several Articulate 360 services, including subscription management, app usage, and access to www.articulate.com. The disruption is due to an ongoing outage with Amazon Web Services (AWS), affecting their customers. Our engineering team is collaborating closely with AWS to resolve the issue as quickly as possible.

    I apologize for the disruption, and I'll let you know as soon as we're fully operational again. For real-time status updates, please visit: https://www.articulatestatus.com

    If you'd like to receive notifications about future status changes, click the "Subscribe" button at the top right corner of the status page.

  • EricSantos's avatar
    EricSantos
    Staff
    3 days ago

    Hi everyone,  ðŸŽ‰

    I’m happy to let you know that we’re back up and running normally now. We apologize for the disruption.

    Let us know if you still have issues, and we’ll work closely with you.