Forum Discussion

PietroMartini's avatar
PietroMartini
Community Member
2 years ago

Image dimension

Hi,

All the images that I am uploading on Rise 360 are very big (especially for the hotspot functionality). How can I do to reduce it? The setting of the image dimension it is not very useful.

Kind regards,

Pietro

Rise 360
  • hazelB's avatar
    hazelB
    Staff
    2 years ago

    Hi Pietro! I understand that you'd like to reduce the image size in Rise, especially for hotspot images. RIse automatically resizes images so that they will be seen well when viewed on different devices. Can you share a screenshot of what you are seeing? When you say the image is too big, do you mean it's taking up the whole width of the screen?

    • PietroMartini's avatar
      PietroMartini
      Community Member
      2 years ago

      Hi Bartolome,

      thanks for your feedback. Attached then image that I can see on the screen.

      The resizing is too big, even if I try to resize the image (outside from Rise) and upload it.

      pay attention: It is in the "small width"

       

      Thanks,

      Pietro

      • KarlMuller's avatar
        KarlMuller
        Community Member
        2 years ago

        Hi Pietro,

        Open your image in an editing app and add white space on the left and right sides to change the image from square to rectangular.

        If you can get a 16:9 aspect ratio that would be best.

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