Forum Discussion

DanielAlbarran's avatar
DanielAlbarran
Community Member
9 years ago

I can´t remove shadow from text

Hi, many captions in my project have a shadow that I can´t remove. Why?  I don´t want to apply the format brush (from a non-shadow text) because it would erase the bold format in some words. Thank...
storyline 360
  • StevenBenassi's avatar
    StevenBenassi
    2 years ago

    Hello Everyone!

    I wanted to share some great news! We are no longer seeing the bug that caused shadows on captions to display even though the shadow setting was turned off in the default format.

    Please make sure that you are using the current version of Storyline 360 (Build 3.77.30568.0). This guide walks you through installing, updating, and opening Articulate 360 apps.

    Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.

EarlKreuzer-e3e's avatar
EarlKreuzer-e3e
Community Member
2 years ago

Quick hack fix. Format paint original shapes from a newly created one.

This works on buttons/shape and with many states and instead of replacing all shapes.

  • Copy text "ONLY" from original shape (select text not box, right click, copy) >
  • Paste text only. Right click away from object (use storyboard area outside of slide)  and Paste: "KEEP TEXT ONLY" option >
  • Format NEW shape font size, font color, and shape color manually (don't format paint it and don't worry about states) >
  • NOW you can "FORMAT PAINT" the original shapes from new shape.
  • It should keep state colors and formatting. May have to adjust state colors but I didn't have to.

For some reason shapes keep the shadow if used before and turned off. It doesn't matter if you did it on text or shape, it keeps it. You cant turn it off. THIS IS A BUG that should have been addressed a LONG LONG TIME AGO> 

Happy formatting and I hope this helps someone! ;)

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