Forum Discussion
Hint box flickering
Hello people,
In simulations for SAP trainings, I have multiple hint boxes in various spots (fields) with important explanations. The hint boxes have like 4-5 lines each, with the help of hotspots they appear when user hovers over them and disappear when user moves cursor out.
It was working alright when I tested it last week but now the hint boxes are flickering really fast & randomly, making it hard for reader to read the text. It is so random. I'm just so tired of something or the other going wrong with the simulations. Regret creating them. Moving to videos for next set, somehow want to make these ones happen. Thx
The cursor hovers over the hotspot, and the trigger makes the hint box appear, between the hotspot and the cursor. That cuts off the cursor from the hotspot, and it thinks the cursor is no longer hovering, and resets to original condition on hover out.
Ditch the hotspots, and use shapes. Then you can build the hint as the hover state. Be sure the hover shape is as large as the normal state, or the same thing will happen.
Sounds interesting. Let me try
So I tried using the hotspots, text boxes, shapes, shapes over text boxes, hotspots over shapes, hotspots over text boxes. It still flickers.
This is how it looks like. Let me know you need more screenshots.
Hello Namita,
Thank you for the update and for sharing the screenshot. I can see that you're using the hover trigger to display a layer. We have an open issue that we are currently tracking, and I've added this conversation to our report.
- The layer does not flicker if your mouse cursor is hovered over the object on the base slide but is not directly on top of the object in the slide layer.
Do you know what version of Storyline you're using?
- You can check by going to Help > About Articulate Storyline.
Hello Leslie,
As I said, they are flickering no matter what triggers and interactions I use. Would you have the ETA on resolution for this ticket. My courses are going live by the end of the week or should I redo them.
Version info attached.
Thanks
Namita
Hi Namita,
If you've already tried the workaround I shared above, I'd recommend installing the previous update:
How to Install a Previous Version of an App
Thank you Leslie, There are no objects on slide layer except the info hint box. I guess I will have to raise a ticket to my IT helpdesk to move to previous version. It is a process in itself OR find other ways of displaying it.
Great news today, Namita!
Today we released Storyline 360 Update 58, and it comes with several new features and fixes! Here's the item you'll want to know about:
- Fixed: Layers could flicker when hovering over an object.
All you need to do is update to the newest version by following these steps. If you run into trouble, we're just a click away!
That is such a relief from living on the edge...will it work or will it not?? Thank you!
