Forum Discussion
Hangs on Cleaning up Temporary Files
Any idea why Presenter Studio360, while publishing, hangs when it is cleaning up temporary files? I had this issue with another course and submitted it to Articulate Support. This particular proje...
Thanks Keith - did you submit it as a new case or your previous case with Emily? Just wanted to make sure that if it was a new case we're able to connect it to the work previously done - if you've got the case number hand (it would have been a part of the email confirmation) I can track it down that way!
Yes, I submitted it as a new case. This is an ongoing issue. I am
re-publishing all my courses to a LMS and keep running into this issue. The
past issues were due to a particular slide or animation. I narrowed down
the issue in this course to the final Quiz. Since you are unable to
reproduce it, then it must be my computer. As before, I am willing to pay
whatever it takes to figure this out. If you are unable to pursue it any
further due to the issue being caused by my computer, please let me know.
As always, thank you for your time and consideration.
Respectfully,
-Keith
