Blog Post
anhtuan-7377c26
6 months agoCommunity Member
Please help me, why is it that when a story is published, it can only be viewed on computers but cannot be used on other devices such as phones and tablets? Is it because I designed it using 360 images - a new part of the 360 storyline? Thanks
- BWoods6 months agoFormer StaffI'm sorry to hear that's happening. Storyline 360 courses are viewable on mobile devices like smartphones and tablets. And the 360° image interactions are visible on mobile devices too. Here's an example you can try out on your phone to see how published courses with 360° image interactions should display: https://community.articulate.com/e-learning-examples/storyline-a-360-clinic-cleaning-simulation
This article has information about publishing Storyline 360 courses for mobile: https://community.articulate.com/articles/storyline-360-publishing-a-course-for-mobile-devices
If that information doesn't help solve the challenge you're having with your course, I'd recommend reaching out to our support team through this link: https://access.articulate.com/support/contact/360-teams