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MichelleMatthew
8 years agoCommunity Member
I am having the exact same problem as Debra Hansen. I'm trying to do a course that required me to install this programme, which I duly did. It prompts me to tap on a link but when I return to the course link it continues to tell me that I have to download the software. It shouldn't be this difficult or frustrating. Thank-you.
- KellyMeeker18 years agoCommunity MemberHello Michelle! I'm sorry to hear of the frustration you're experiencing. Please open a support case so our team can take a look: https://articulate.com/support/contact/case