Blog Post
KatrinaPiotr071
Community Member
We are using Storyline3 and when we publish as HTML5 only or HTML5 with Flash fallback, the courses will crash Internet Explorer. I know IE is bad, but our business must rely on it for at least another 10-12 months. It will launch the course but at some point (and the same point in the course), it will throw an error "Internet Explorer has stopped working" and it will refresh the LMS and start the course at the beginning; never letting it continue past that point. Does anyone have any suggestions other than using another browser?
SarahHodge
4 years agoFormer Staff
Hi Katrina! I'm so sorry that's happening! HTML5 courses that you published with Storyline 3 should continue to work in Internet Explorer 11. Older versions of Internet Explorer are not supported. If yo're using Internet Explorer 11 and are still experiencing that issue, please use this link to submit a support case: http://articulatecase.com/
- KatrinaPiotr0714 years agoCommunity MemberIt is IE 11. I will submit the case. Thank you!